The Business Case for Employee Engagement and Performance
Investing in employee engagement and performance is a worthy goal all by itself. But leaders also want to know whether that investment will enhance business outcomes.
A new report, Peak Performance: How Combining Employee Engagement and Performance Management Fuels Organizational Success, finds that organizations with “highly engaged strong performers” are almost twice as likely to see positive business outcomes compared to organizations with low performers and low engagement.
Positive outcomes linked to high engagement and performance
The top positive business outcomes tied to high engagement and strong performance include:
- Greater revenue growth
- Higher profitability
- Higher productivity
The report also surfaces a variety of other positive outcomes associated with high engagement and strong performers, including improvements in customer satisfaction, employee retention, and recruiting, as well as fewer safety incidents and reduced absenteeism.
How can businesses invest in employee engagement and performance?
Another key finding: organizations with employees who are both highly engaged and strong performers talk about engagement—a lot. This investment of time and attention often goes hand-in-hand with leadership training for managers, especially in these top areas:
- Communicating clear expectations
- Encouraging growth and development
- Active listening
Interested in learning more about investing in people for better business results? Check out the new infographic below (and click on it if you’d like to download it).