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Beyond Visibility: Holding Managers Accountable for Action-Taking

Managers play a critical role in the success of your people and organization. Glint research shows that when they take effective action on feedback, employee engagement scores improve significantly…and engagement is directly linked to outcomes such as Glassdoor ratings and financial performance.  Inversely, when managers fail to act on people data and insights, employee attraction, engagement, performance, and retention suffer.

As Justin Black, Glint’s head of Organizational Development Science, writes today, to turn managers into change agents, organizations need to go beyond providing managers with visibility into their results and recommendations on what to do about it. They need to build a culture of accountability and provide managers with the right tools and resources to support their development as leaders.

In addition to empowering managers with timely, relevant recommendations and guidance, Glint Action Planning provides HR partners with visibility into which managers within their company have made progress on action plans, so they can see the impact of these changes on their teams and people.  Our action plan usage reporting capabilities show you manager progress against their action plans, providing details such as:

  • The number of managers working on different action areas by department, including those with no active action plans assigned to them
  • A list of managers working on action plans and their progress towards completion, on a scale of 0% to 99% completion
  • A list of managers and their completed action plans
  • A list of managers with no active action plans assigned to them

Insight into where managers are taking action en masse and how they are progressing against their goals helps HR partners stage targeted interventions and identify influencers and leaders. Armed with this real-time data, HR partners can ignite sustained action and improvement throughout the organization by driving accountability at the manager level.

About Juliet

Juliet Lo is the Senior Director of Product Marketing for Glint, where she leads product launches, messaging and positioning, and go to market strategy. As a strategic marketer, she is passionate about solving complex problems, marketing disruptive products and building new businesses. Prior to Glint, Juliet led product marketing at Yammer (now part of Microsoft). She holds a BA in Sociology from Harvard University and an MBA from Columbia Business School.